TLC’s Top 10 in 2024:

  1. In the past year, we served nearly 1,400 families. In the past four years, we have doubled the number of families receiving services from TLC.
  2. In fall 2024, construction was completed on TLC’s new ICF home. Residents will move into the new building in early 2025. Through the Igniting Hope Together Campaign, we raised more than $7.7 million to fund the construction and completion of the new ICF home, closing Phase I of the planned capital improvements to TLC’s nine-acre campus in Raleigh. Planning and fundraising for Phase II of the capital campaign began in 2025. That phase will see renovations to Tucker and Civitan, TLC’s existing ICFs, and will be complete in 2026.
  3. This year, TLC clients attended music therapy with Voices Together, went to the NC Zoo and NC State Fair, and volunteered at Note in Pocket. These engagements are vital to our clients’ dignity and well-being and help them build relationships with their community and the world around them.
  4. In 2024, we also worked with Community Bridges to facilitate focus groups of parents/guardians and frontline staff for residential services focused on the full life meaningful outcomes of dignity, relationships, health, and well-being.
  5. In October, we hosted TLC CARES Fall Festival & Staff Appreciation to recognize and celebrate our staff and the incredible impact they have on the lives of TLC’s clients and residents and their families and caregivers.
  6. TLC was one of only four organizations awarded a grant from the NC Dept. of Health and Human Services to support our work with family caregivers and to connect them to resources they may need as their care for their family member(s). This work will begin in early 2025.
  7. TLC’s first class of Career Pathways for DSP I, II, III graduated in December. Career Pathways was created to provide direct services providers (DSPs) at TLC with an equitable career ladder. It is a competency-based pathway with three levels–DSP I, II, and III. Each level has increasing job responsibilities that correlate with demonstrated knowledge and competencies. The training and skills required at each level align directly with elevated job responsibilities and a stepped pay scale.
  8. TLC also continues to advocate for individuals with I/DD and find ways to effectively support their families and caregivers. TLC participated in the I/DD Caucus’ Hearing Day at the North Carolina General Assembly in May; in September, TLC presented at the North Carolina Providers Council Conference to share information about the organization’s intentional leadership, the creation of Career Pathways, and the impact of meaningful investments in leaders and staff, with a focus on quality, access, and equity.
  9. We welcomed Arbor House, a group home in Raleigh, to TLC’s Residential Services program, helping keep those residents in their home.
  10. In 2024, TLC launched its reimagined volunteer program. This year, 42 volunteers contributed 133 hours, supporting TLC events and client-facing activities.